Complaints & Feedback
Central Coast Women’s Counselling is committed to providing the best customer and counselling experience wherever possible, to either our clients or the public.
We welcome your feedback that will help us to continually improve our service. Likewise, we’d love to hear what you think we are doing well so we can continue doing it! We always welcome the generosity of testimonials from our clients to share your experience with other women.
​
How to Make a Complaint
​
If you are dissatisfied in any way in which Central Coast Women’s Counselling provides their service to you, we welcome the opportunity to discuss with you any concerns or complaints. Please put these in writing and either contact us via email julie@centralcoastwomenscounselling.com.au or by phoning
0452 606 023 during our business hours.
In the event of a formal ethical complaint against the Central Coast Women’s Counselling, pertaining to conduct, competency or breaches of the law, Julie Darge is a member of both the ACA - Australian Counselling Association and PACFA – Psychotherapists And Counsellors Federation Australia. They can be contacted via the following.
ACA - Unit 2/42 Finsbury Street, Newmarket QLD 4051, or phone 1300 784 333
PACFA – 290 Park Street, Fitzroy North, VIC, 3068, or phone
​